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Terms of Service

Effective 11 November 2026

These terms apply when you book a job with Aircon Servicing Ang Mo Kio, the Ang Mo Kio service of Cool Earth Aircon ("we", "us"). By booking, you agree to them.

1. Our services

We provide aircon servicing, cleaning and repair for homes and businesses in Ang Mo Kio and nearby estates, including:

We do not install or replace aircon units through this site. Those enquiries are handled by Cool Earth Aircon at coolearth.com.sg.

2. Quotes and pricing

Prices are in Singapore dollars (S$) and are shown on our price list. We give a fixed quote before any work starts. For cleaning and repairs, the final price depends on unit type and condition, and the technician confirms it on site before starting. No work beyond the agreed quote is done without your go-ahead. There is no callout fee.

3. Payment

Payment is due after the job is done. We accept cash, PayNow and bank transfer.

4. Bookings, rescheduling and cancellations

Please tell us as early as you can if you need to reschedule or cancel, ideally at least 24 hours before your slot. Same-day slots are offered subject to availability, and arrival times are estimates that can be affected by traffic and earlier jobs.

5. Access and safety

Someone aged 18 or over should be present to let the technician in and confirm the work. Please make sure the technician can safely reach the indoor units and the outdoor unit or aircon ledge. For condos, please register the technician with your management office if required.

6. 90-day workmanship warranty

All work carries a 90-day workmanship warranty from the job date. If the same fault comes back within 90 days, we return and fix it at no extra charge. The warranty does not cover new faults that are unrelated to our work, damage from misuse or third-party work, or parts that wear out naturally. Manufacturer warranties on replacement parts are passed on to you where available.

7. Liability

We take care to protect your home during every job. To the extent allowed by Singapore law, we are not liable for indirect or consequential loss, or for pre-existing defects in units, piping or wiring that we did not work on. Nothing in these terms limits rights you have under the Consumer Protection (Fair Trading) Act.

8. Website content

Content on this website, including text and images, belongs to Aircon Servicing Ang Mo Kio or Cool Earth Aircon. Guides are general information; your technician's on-site assessment applies to your unit.

9. Changes

We may update these terms. The version on this page at the time of your booking applies.

10. Contact

These terms are governed by the laws of Singapore.

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